Walt-
It was great to visit with you. Thanks for the plug in your blog. I did want
to state that you expanded on my words a little, and I hope that Invensys
doesn't take it the wrong way. In my mind, there is no problem, but I cannot
second guess the thoughts of others.
One of the reasons we're involved with Invensys is that they do alarm
management the right way with their clients. That is to say, they don't do a
PROJECT. Instead, they engage their clients in a PROCESS. Their intent is to
put in an ongoing monitoring process for the alarms using tools to gage the
activity, and then analyze potential changes. We like that. Alarm management
is something that is relatively straightforward (further away from rocket
science than multi-variable control is). However, we find that most of our
clients simply don't have the time, and don't do it at this point. So they
don't see why they should suddenly take on a new task even if they already
have the tools. However, Foxboro seems to have been able to place service
agreements with some of these clients. A side benefit of such a service
agreement is that the Foxboro guys set up a Foxboro alarm system the way it
was designed to be set up- taking full advantage of the internal parameters
that it would take years for others to learn.